Subscription management

Start a free trial, switch trial plans, convert to a paid subscription, reactivate after cancellation, or cancel a paid subscription.

Start a free trial, switch trial plans, convert to a paid subscription, reactivate your account after cancellation, or cancel a paid subscription from the same Subscription and Billing page.

Starting a free trial

If your organization does not have an active subscription yet, admins and Billing Admins can start a new trial directly from Subscription and Billing. No credit card is required.

Start a new trial from Subscription and Billing

1. Open subscription settings

   Go to Subscription and Billing in your organization settings.

2. Start the trial

   Click Start Free Trial to begin a 14-day Pro+ trial for the organization.

3. Begin using CodeRabbit

   Install CodeRabbit on a repository and open a pull request, or continue configuring billing and seat settings from the same page while the trial is active.

Activating your subscription

Your trial starts on the Pro+ plan. During the trial, you can switch the trial tier between Pro and Pro+ or schedule a paid subscription to begin after the trial ends. See Plans and pricing to compare what’s included in each plan.

Select your plan, seats, and activation timing

1. Initiate activation

   Go to Subscription and Billing in your organization settings and click Upgrade from the current plan card.

2. Choose your plan

   Select Pro or Pro+ based on your needs. Pro covers all review features; Pro+ adds upstream and downstream workflow actions like issue planning, unit test generation, and higher limits.

3. Choose your seat count

   Select the number of seats you need for your paid subscription. This is your initial seat count and can be different from the number of users who had seats during trial.

4. Select activation timing

   Choose when billing should start:

   • Activate Immediately: Billing starts now and your trial ends immediately
   • Continue Trial: Billing starts when your trial expires, giving you the remainder of your trial to continue evaluating
5. Complete activation

   Review your selections and billing impact. If you activate immediately and have a coupon code, enter it in the order summary and click Apply before you confirm the subscription. Add payment information if needed, then confirm activation.

Coupon codes are not available for subscription changes scheduled for the end of a trial. Start the subscription immediately if you need to enter a coupon code during activation.

After activation, your seat assignment mode transitions from trial mode to manual approval. Learn more about seat assignment modes.

Manage a scheduled trial subscription

When you schedule a paid subscription for after the trial, Billing Overview shows a banner with the subscription start date. Open Manage trial to switch the trial tier, edit the scheduled subscription before it starts, or start the subscription immediately.

Reactivating a canceled subscription

Returning to CodeRabbit after cancellation? Reactivation works similarly to trial activation, but without trial timing options since you’re already a returning customer.

Reactivate with custom seat count

1. Start reactivation

   Go to Subscription and Billing and click Upgrade Plan, Reactivate Plan, or Remove Cancellation, depending on your subscription state.

2. Select your plan

   Choose Pro or Pro+. For discontinued Lite or Pro Legacy plans, switch to a current self-serve plan to continue using CodeRabbit reviews, Plan, and agent features.

3. Select your seat count

   Choose the number of seats you need. This can be different from your previous subscription; you’re not locked to your old seat count. Adjust based on your current team size without needing to contact support.

4. Complete reactivation

   Review the order summary, optionally apply a coupon code, then add or confirm payment information and activate your subscription. Billing starts immediately.

Need to adjust seats after reactivation? You can change your seat count anytime through billing and plans.

CodeRabbit supports one coupon at a time for subscription changes. If your subscription already has a coupon, the current coupon appears in the order summary and you cannot apply another one until the existing coupon is removed or expires.

Canceling a paid subscription

Admins and Billing Admins can cancel a paid CodeRabbit subscription directly from Subscription and Billing.

1. Open subscription settings

   Go to Subscription and Billing in your organization settings.

2. Open Danger Zone

   Select the Danger Zone tab.

3. Start cancellation

   Click Cancel subscription.

4. Confirm the cancellation

   Select one or more cancellation reasons, add optional feedback, acknowledge the access and Free-tier downgrade notices, then confirm the cancellation.

After cancellation is scheduled, access continues until the end of the current billing cycle. The organization downgrades to the Free plan at renewal, review history and configuration are retained, and you can resubscribe later.

If the page is read-only, your account does not have permission to manage the subscription. Ask an Admin or Billing Admin to complete the cancellation, or see Roles and permissions.

What’s next

Billing and plans

View invoices, change your subscription plan, and adjust seat counts

Seat assignment

Understand how CodeRabbit assigns seats during trials, with auto-approval, and manual approval